Terms and Conditions

718sp Terms and Conditions — Please read before use

Please read these Terms and Conditions carefully before registering or using the 718sp platform. All terms relating to accounts, bonuses, payments, responsible gaming, and other key matters are clearly set out here.

Last Updated: January 2026

Key Points

Key Sections of the Terms at a Glance

718sp's Terms and Conditions are organised into several key sections. Browse the cards below to quickly find what applies to you.

Account Registration & Eligibility

To open an account with 718sp, you must be at least 18 years old and register with accurate information. Only one account per person is permitted.

Deposit & Withdrawal Policy

718sp has defined limits and procedures for deposits and withdrawals. Withdrawals are processed only after payment verification is complete. Transactions may be cancelled if incorrect details are provided.

Bonus & Promotion Terms

Each bonus offer has its own wagering requirements and expiry. Accepting a bonus means you agree to its specific terms. Withdrawals are not permitted until all conditions are met.

Security & Privacy

718sp keeps your personal information secure and does not share it with third parties. You also bear partial responsibility for maintaining the security of your own account.

Responsible Gaming

718sp is committed to responsible gaming. Use deposit limits, self-exclusion, and session timers as needed. If you feel you may be developing a problem, contact our support team right away.

Prohibited Activities

Fraud, operating multiple accounts, system manipulation, and bonus abuse are strictly prohibited. Violations will result in permanent account closure and possible forfeiture of balances.

Table of Contents

Important Notice: By creating an account or using the 718sp platform, you confirm that you have read, understood, and agreed to these Terms and Conditions in full.

1

General Terms & Introduction

718sp (718sp.onl) is an online gaming platform serving Bangladeshi users with slots, Live Casino, fish games, and Sports Betting. These Terms and Conditions form a legally binding agreement between 718sp and its users. By using the platform, you agree to be bound by these terms.

  • These Terms and Conditions are governed by the applicable laws and regulations of Bangladesh.
  • 718sp reserves the right to amend or update these Terms and Conditions at any time.
  • Continued use of the platform after any changes to the terms will be considered acceptance of the updated terms.
  • Any official notice from 718sp will be communicated via the registered email address or through a post on the platform.
  • If any part of these Terms and Conditions is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.
2

Account Registration & Eligibility

You must meet certain basic eligibility criteria to open an account with 718sp. All information provided at registration must be truthful, accurate, and complete. 718sp reserves the right to close any account where false or misleading information has been supplied.

  • You must be at least 18 years of age at the time of registration.
  • Each person may operate only one account.
  • A valid mobile number and email address are required for registration.
  • Keeping your account password confidential is entirely your responsibility.
  • You must not allow anyone else to access or use your account.
  • Selling, transferring, or renting your account to a third party is strictly prohibited.
  • If you suspect unauthorized access to your account, contact 718sp support immediately.
3

Identity Verification (KYC) Process

718sp follows a KYC (Know Your Customer) process to ensure secure and transparent transactions. Identity verification is mandatory for withdrawals and transactions above certain thresholds. Unverified accounts may experience delayed or suspended transactions.

  • You may be required to submit a scan or photo of your National ID (NID), passport, or driving licence.
  • A recent utility bill or bank statement may be requested for address verification.
  • Once KYC documents are submitted, the verification process is typically completed within 24–72 hours.
  • Submitting false documents or fraudulent information will result in permanent account closure.
  • 718sp reserves the right to request re-verification through KYC at any time.
4

Deposit & Withdrawal Policy

Deposits and withdrawals on 718sp can be made via Mobile Banking, Nagad, Rocket, and bank transfer. All transactions are processed through secure, verified channels. 718sp will not be held liable for any issues arising from incorrect information provided during a transaction.

  • Minimum deposit and withdrawal amounts are set by the platform and are subject to change.
  • Withdrawals can only be made to the same payment method used for the deposit.
  • Withdrawals are typically processed within 1–3 business days.
  • Bonus balances cannot be withdrawn directly — wagering requirements must be completed first.
  • For suspicious transactions, 718sp may place payments on hold until verification is complete.
  • Transactions using third-party payment methods or accounts are not permitted.
5

Bonus & Promotion Terms and Conditions

718sp regularly offers a variety of bonuses and promotions. Each offer carries its own terms, validity period, and wagering requirements. Please read the full terms of any offer before accepting it.

  • The welcome bonus applies to new members on their first deposit only.
  • Failure to meet bonus wagering requirements may result in cancellation of the bonus and any associated winnings.
  • Claiming multiple bonuses from the same household or IP address is prohibited.
  • 718sp may cancel or modify any promotion at any time.
  • If bonus abuse is detected, the bonus will be cancelled and the account suspended.
  • Cashback bonuses are generally calculated based on net losses within a specified period.
6

Gaming Rules & Fair Play

All games on 718sp use RNG (Random Number Generator) technology, ensuring completely fair and verifiable outcomes. Each game has its own rules and RTP (Return to Player) rate. We recommend familiarising yourself with a game's rules before you play.

  • If a technical error affects the outcome of any game, that round will be considered void.
  • Any software or system errors must be reported to support immediately.
  • Any winnings obtained by exploiting a game error or bug will be voided.
  • In Live Casino games, the dealer's decision is final.
  • 718sp is not liable for any game disconnection caused by network issues.
7

Responsible Gaming Policy

718sp believes gaming is for entertainment, not a source of income. We want every user to play mindfully and within their limits. 718sp provides a range of responsible gaming tools and features to help with that.

  • Users can set their own daily, weekly, or monthly deposit limits.
  • The self-exclusion option allows you to temporarily suspend your account for a set period.
  • You can use the session timer to manage and control your gaming time.
  • If you notice signs of gaming addiction, please contact support immediately.
  • 718sp is strictly for users aged 18 and above. It is the responsibility of parents and guardians to prevent minors from accessing the platform.

To learn more about responsible gaming, visit our Responsible Gaming View the page.

8

Prohibited Activities

Certain activities are strictly prohibited on the 718sp platform. Violations may result in permanent account closure, forfeiture of balances, and legal action.

  • Creating or operating multiple accounts.
  • Attempting to hack, manipulate, or reverse-engineer any game software.
  • Playing games using bots, automated software, or scripts.
  • Operating with the intent to exploit or abuse the bonus system.
  • Attempting to gain unauthorized access to another user's account.
  • Using the platform for money laundering or any illegal financial activity.
  • Harassing, insulting, or threatening other members.
  • Operating an account using a false identity or providing inaccurate information.
9

Account Suspension and Closure Policy

718sp reserves the right to temporarily suspend or permanently close any account at any time and for any reason. Users may also request the closure of their own account.

  • Accounts may be closed without prior notice in the event of a terms violation.
  • Any legitimate real-money balance remaining at the time of account closure will be refunded, subject to verification.
  • Bonus balances are non-refundable upon account closure.
  • To close your account, you must submit a written request to support.
  • An inactivity fee may apply to accounts that have been dormant for an extended period, subject to specific conditions.
10

Limitation of Liability

718sp strives to deliver uninterrupted service; however, technical issues, scheduled maintenance, or other circumstances may cause temporary disruptions. The limits of 718sp's liability in such situations are outlined below.

  • 718sp is not liable for any losses caused by server downtime or technical errors.
  • 718sp is not responsible for any loss resulting from issues with your personal device, internet connection, or software.
  • 718sp is not liable for events beyond its control, including natural disasters, cyberattacks, or government directives.
  • 718sp is not liable for delays or losses caused by issues with third-party payment processors.
  • 718sp's total liability shall not exceed the value of the transaction in question under any circumstances.
11

Terms Update Policy

718sp may update these Terms and Conditions at any time. Where changes are significant, we will make reasonable efforts to notify users in advance.

  • Any changes to the terms take effect from the date they are published on this page.
  • Continued use of the platform after an update constitutes acceptance of the revised terms.
  • If you do not agree to the updated terms, you may request the closure of your account.
  • Notifications of changes will be sent to your registered email or posted on the platform's notice board.
12

Contact & Support

If you have any questions or complaints regarding these Terms and Conditions, please contact the 718sp support team. We are always ready to help.

  • Email Support: [email protected] (information only, not clickable)
  • Live Chat: Support is available directly through the platform's live chat.
  • Support is available 24 hours a day, 7 days a week.
  • An initial response to a submitted complaint is generally provided within 48 hours.
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